Acer Aspire E5-571GAcer Laptop
Acer Aspire E15 E5-571G Disassembly
In this guide, I’ll explain how to disassemble the Acer Aspire E15 E5-571G to remove and replace the battery, hard drive, keyboard, palm rest, WALN, RAM, cooling fan, speaker, and motherboard.
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Unlock and remove the battery.
Remove all screws from the bottom case.
Pull out the optical drive, but I found it was not a real optical drive. It was a bracket, just like a DVD drive. I do not understand why Acer does not install a real optical drive.
The optical drive bracket
Turn over the laptop, starting to pry up the palm rest with a guitar pick.
Insert the guitar picks between the palm rest and the base.
Open the palm rest, and be careful; the touchpad cable is still connected to the motherboard. Disconnect the touchpad cable.
The back of the palm rests, and you can access the touchpad and keyboard.
Under the palm rest, you can access the hard drive, wireless card, and cooling fan.
Disconnect the white cable, remove two screws securing the hard drive module, and you can remove the hard drive module.
Here’s the hard drive module
Disconnect two wireless antenna cables and remove one screw securing the wireless card.
The wireless card model is T77H436.03 HL.
Remove two screws securing the cooling fan and disconnect the cooling fan cable.
Aspire E15 E5-571G cooling fan comes from Foxconn.
Acer Aspire E5-571G motherboard, the laptop has two RAM slots, which means you can upgrade the RAM.
It comes with a Kingston 4GB PC3L-12800S RAM.
Heatsink
Bottom case
Intel® Core™ i5-5200U processor (3M Cache, up to 2.70 GHz)
For more guides, check out the Acer Aspire E5-571G device page.
How did you open the palm rest? It’s stuck.
Thank you so much for posting this. I was thinking of upgrading the RAM in this, and I was going batty trying to figure out how in the world you were supposed to get this thing apart.
I also have to agree with the DVD drive unless it was left out to make this computer even less expensive.
Personally, I can count on one hand how many times in the past 3 years I have had to use a DVD drive. My father uses it more because he watches Blu-Ray’s.
Also, how did you remove the touchpad cable? Was it from the motherboard or keyboard?
All cables are removed from the motherboard end.
If I understand your guide and photos correctly, the RAM slots are on the bottom of the motherboard, and there is no way to access them from the bottom of the computer. One has to physically remove the motherboard entirely to access them. Correct?
Yes, the memory is on the bottom of the board, and the only way to get to it is to remove the whole mobo. Unfortunately, Acer did not provide access from the bottom of the laptop.
Does anyone suggest an optical drive?
The optical drive should be a 9.5mm SATA DVD burner. You can buy a new one and install it on your laptop.
http://www.newegg.com/Product/Product.aspx?Item=N82E16827151271
Would that fit David? Thanks!
Yes, this DVD drive works for E5-571G, it’s 9.5mm
David,
I’m worried. I don’t see it listed as 9.5mm anywhere.
My biggest concern is no tab on the back of the drive to secure it into the laptop.
Hi David, Thanks for this great disassembly guide. Did you see any way to mount the optical drive to the laptop and plug it in?
We have no mounting bracket for e5-571g, and you can try to contact Acer.
I tried a known working 4GB Kingston 1.5V memory stick, but Windows can’t see it. CPU-Z can see all 8GB but not the OS. I suggest you have DDR3L (1.35V) for the upgrade since it is a real pain to access and try different sticks.
Looks like David used DDR3L in his upgrade (per the pic provided).
This is a key point. I had the same issue; CPU-Z could see it and noticed slot 1 at 1.35v and slot 2 at 1.5v. Needless to say, the memory in slot 2 was not recognized by the BIOS nor Windows; make sure you get DDR3L “L” for lower voltage 1.35. Thanks for these clear pictures.
Are there any warranty seals that get damaged when the case is opened?
None that I saw. It actually comes apart pretty easily.
I am also having difficulties opening the palm rest.
I am scared of using too much force, and I just cannot open it. Are the special places where i have to apply force or hooks I have to take care of first.
Could you please provide a more detailed version of “open the palm rest”
“Just wiggle them as you gently pull away from where they are inserted into the motherboard, and they will come free.”
Ok, If I just need to pull them out gently, how can I connect them back?
Thank you in advance!
hi @ all
Are there any warranty seals that get damaged when the case is opened? I bought this laptop yesterday, but I’m very angry with Acer. Why did Acer do this system? To change or upgrade the RAM, all laptops must be dismantled. I’m undecided whether to bring the laptop back to the shop!!
This might be a noob question, but my acer e15 – 521 model has 6GB of memory, could I add an 8GB RAM on top of this, or would I need to match the RAM with another 6GB stick?
Thanks in advance. If anyone knows of a model that will work, that is much appreciated too.
Dylan, there is no 6GB stick. You most likely have a 4GB and 2GB for a total of 6GB.
You can remove the 2GB and add a 4GB for a total of 8GB.
Or, remove both and get a 2x8GB set for a total of 16GB!
Hi Jim:
Thanks for the reply; this won’t necessarily help me play games, though. Just having a lot of applications open? (I can only play Empire: Total War on the lowest graphics settings at the moment.)
Hi.
How did you remove the battery? I’ve been looking for a user’s manual online, but the Acer site doesn’t have it.
Hello
I am wondering if it is possible to upgrade the graphics card on this laptop or can you only upgrade the RAM?
The graphics card can not be upgraded.
Thanks for this overview. I have a question for you. My wife spilled a beer on the keyboard of this laptop, and now a few keys don’t respond. I’m having a hard time finding a replacement online. Do you have any clues on a place to buy one, or at least the part number?
Thanks!
Hi, firstly I would like to say thank you for the article.
I’m having a problem. I’ve bought a Crucial 1Tb SSD (laptop with 1Tb HDD), but it doesn’t work. I am sure that I did everything correctly. One friend, an informatic, told me that this laptop is probably not compatible with SSDs. Is it possible? Both are SATA 3.
Someone has added the 2.5″ Samsung SSD and it works fine.
Thanks for the teardown.
How many drives could this support? Could I add an SSD drive in addition to the SATA?
Yes, you can add a 2.5″ SSD to replace the DVD drive.
Thanks for the reply.
Would this require any special mounting hardware or would a 2.5 SSD fit in that spot on the stand? I’ve just ordered one of these and am trying to figure out what I’ll need to upgrade it.
Thanks
I’m curious about how to install a second drive. I would like to install an SSD there in the DVD drive bay and then just keep my HDD for mass storage. I have just purchased an Aspire E5-571P-TL
Hi,
I have an Acer Aspire E15 and I am wondering if I can replace the DVD burner with a Blu-Ray burner. What type fits it?
I bought one of these a while back with 8GB of RAM, and I happen to have a 2GB RAM stick on hand. My question is, did it come with one 8GB RAM stick or two 4GB sticks? I’m attempting to add 2GB of RAM to my laptop if the other slot is empty, for a total of 10GB of RAM.
Hi David, I just bought this E5-571-59FG for my dad; I didn’t realize he needed a CD drive. Do you think the GU61N 9.5mm could fit without any modification? I don’t want to order from eBay. Hope you can help. thanks
Hi, David,
Nice article, now able to pull my Aspire apart and re-assemble.
Unfortunately, I have the same problem as Eric above. I spilled some juice on the keyboard, and now quite a few keys don’t work. Your article didn’t go into detail on removing the actual keys, but rather the top including the keyboard and touchpad as a whole. Can the keyboard alone be removed and cleaned, or as Eric said, can it be replaced?
Thanks in advance 🙂
Hi. I was wondering what is the model of the motherboard so I can eventually choose the right processor for the upgrade.
I do not think the CPU can be upgraded.
Hi, I want to upgrade with a second SSD with a universal 2.5” caddy. My doubt is, should I buy a 9.5mm or 12.7mm one?
its 9.5mm
Hi, David
Can you replace the memory card reader on this laptop? I damaged the original one, and it won’t read any cards at all.
Nice workshop, that helps!
Thank you.
Hi, would like to inquire regarding the batter. how do you remove the battery? or is the battery removable?
Yes, the battery is removable. Look at the second photo, showing the bottom case. Below the right-hand end of the battery is an oval recess with a round hole at the bottom (it’s just to the right of a screw). The bottom of the recess is actually a sliding catch, so stick a pen or something like that in the round hole and slide it to the right. That should release the battery. (It took me a while to find this, too.)
Thank you for the guideline. Acer was smart to make its users happy with how this model is constructed.
My HDD was faulty for 1 month of usage.
Acer, farewell, this will be the last item I bought from you.
Han, time to wake up: Every so often, you will get a bad hard drive that passes production tests but dies within a few weeks or months under regular usage.
Just contact Acer and RETURN THE LAPTOP, instead of whining about it on here.
What a great disassembly guide! I was able to upgrade to 8GB memory, which this computer needs especially with external monitors. One piece of advice: don’t forget to flip up the little ribbon cable clamps on the hard drive, video, and touchpad ribbon cables, and then lock them back down on reassembly. The keyboard ribbon cable didn’t have a clamp I could find.
To those of you who have ruined keyboards from liquid spills, I’m going to suggest using an external keyboard as a replacement. I replaced a keyboard on a similar Asus model where the key labels had rubbed off. These Asus computers with chiclet keyboards have the keyboard permanently locked to the palm rest. You have to break a LOT of plastic and even bend some metal to pry them out. Then, there’s no way to put a keyboard back in like it was when you swap it out. I had to use a lot of tricks, shims and donor plastic to get the new keyboard to more-or-less stay in place. (These chiclet keyboards have to be really tight up against the palm rest, or the keys sink below the plastic frame.) If you are going to throw the computer away if you can’t fix the keyboard, then I guess it’s worth a try. Otherwise, an external wireless keyboard would at least put your computer back in service on a desk. Buying the palm rest/keyboard/touchpad assembly is pretty pricey, but that’s the other way you could do it. Might be almost as cheap to buy a new computer.
Hello, please how can I do to reset the bios on this motherboard?
Acer Aspire E5-571G
Yes! you can
The Acer Aspire E5-571G boot is dead. I want to flash bios. Where is the website? Shall I get the “Dos Flash Bios” file? Thanks
Is it possible to replace my HDD with an SDD in my Acer e5-571p-55tl?
Yes! you can replace it with a 2.5″ SSD.
Hi, David and everyone,
I have an Acer Aspire E5-571-304M. I spilled tea on it, and 4 buttons stopped responding. I ordered a replacement keyboard and successfully swapped it. The keyboard works fine. But the mousepad stopped working.
I am wondering whether it is because I might have accidentally damaged the main connector or rather because of the two soft sticky connectors (on sticky tape), which were tightly stuck to the back of the original keyboard. I gently reattached them and taped them on the surface of the new keyboard.
Any ideas? 🙂
Hey! David,
I have been dealing with an issue and I’m asking for your advice: I have an Acer v5-571 working with Windows 7 Professional (i3 core), and my video uses only 128MB RAM. My question is how to change it from 128MB to 1GB. My BIOS gives me no option to change this and I can’t find anything in Windows 7 to change it either. Or do I have to upgrade to Windows 8?
Hey there! Does anybody know by chance if the 571 series here shares the same chassis and hardware layout as the Extensa 2510 series? That one seems to have no maintenance hatch but is as cheap as peanuts.
Hey guys, I was just wondering if I could remove the CPU and replace it with an 8 GB 1TB HDD. My laptop is an Acer Aspire e15 e5-511-pe14.
Thanks for this guide! I have 2 questions:
I have a E5-571-50hj. Is that the same as the 571G?
I would like to install my SSD as my primary hard drive and use the normal hard drive as my secondary hard drive. Therefore, I would like to install this secondary hard drive in place of the DVD drive bracket.
Is that possible? (Physical pace, connections available, etc. Is there any special bracket available for this?)
Kind regards!
Yes, it is the same as the E5-571G. It seems there is no spare bracket for installing a secondary hard drive.
Hello! David,
Thanks for replying. I just found this website:
http://hddcaddy.com/nl/acer-hdd-caddy/1048-acer-aspire-e5-571-hdd-caddy.html
Looks like a solution to me.
Hi Arjo,
I have attempted to add an SSD in the DVD drive slot but failed. Basically, I put the SSD in the DVD slot, cloned it using Samsung software, and then tried to boot from it (as the G:). This won’t work, and my subsequent messing means I now have to reinstall Windows. Apparently, once you’ve cloned to the SSD, you should replace the original HDD with the SSD (so it is seen as the C:), check if it all boots up, and then you can put the old HDD in the DVD slot and use it as an extra drive.
Hello! Ant, thanks for replying! What you write in your last lines is exactly what I want to do. I am just wondering if it is possible. I found some HDD caddies that can hold your regular HDD.
This is the caddy I bought, I think it came from abroad and took a couple of weeks, but it works fine.
http://www.ebay.co.uk/itm/371352490024
Thanks. I am wondering how such a caddy can be universal. I assume size and shape are not universal for every notebook.
I would like to make sure it fits and works in my specific E5-571-50hj.
I have bought the caddy you mentioned. I found out that I do not have a front plate for this caddy that matches my e5-571-50hj. How did you solve this?
One more question. The guide simply says, “Open the palm rest.” I cannot get mine separated from the laptop. My front (near the mousepad) stays where it is.
Of course, I do not want to break or damage anything. All the screws on the back are removed. My battery is out and my DVD bay is empty. How can I get my palm rest open so I can install my SSD?
Simple answer, you shouldn’t need to remove it. There’s a wire or two over the top of the HDD that needs to be removed carefully and put back when the SSD is in its place.
Sorry, I misread, thought you were already inside the laptop. It should all just pop off (with a bit of force the first time) if all the underside screws are out.
I managed to install my SSD now. Although, getting the top plate with the keyboard separated costs a lot of effort and also damages the top plate. I did not just “pop off” after I removed the screws. I had to use force and a plastic tool to separate the top plate. By doing this, all those plastic pieces holding the top plate secured to the notebook case broke. So when I put everything back in its place, I had some damage on my case, and the plastic pieces were not functioning anymore as they broke. Now only the screws keep the keyboard/top plate secured to the notebook case.
Regarding the front plate for the caddy, you should just be able to take the one off your old CD\DVD mount and put it on the caddy.
Thanks Ant for replying to my latest post. I have no cd/dvd mount. The disassembly guide shows the optical drive bracket which came with my notebook. It has no detachable face plate. I now have the caddy, which I can install and secure with a screw, but without a face plate that fits and matches my notebook. A different caddy is more expensive than a USB 3.0 external HDD case. Therefore, I think I will buy this USB case and use my HDD as an external hard drive.
Do you happen to know whether it is possible to purchase a replacement motherboard for this Acer Aspire (E5 571PG)? I have tried many approaches to resolve the startup issues, but none have been successful. I was able to get to the recovery screen once and selected a factory restore but as soon as the system restarted, it returned to a blank screen (very lightly flashing if you look closely) and then the Acer logo (with no spinning circle) and then back to the lightly flashing, back to the Acer logo etc. I have tried F2, Alt F10, Alt Esc, Power Resest, and removing the battery and power source for a long period of time, but nothing has been successful.
Did you try pressing the (Fn) key and (F6) key to toggle the display (External vs Internal)?
I would also try an HDMI cable to TV while experimenting with another display to determine if the problem is the display or the display driver causing the problem.
I purchased the e5-571-5552 for my granddaughter who is going to college this fall. Didn’t realize it did not have a DVD. In Aug of 2014, Jim posted a location on Newegg for the DVD drive. I checked this out and in the description, it is stated to be a 12.5 mm drive. According to David, the drive needs to be 9.5 mm. This brings up the issue of the mounting bracket for the DVD drive. Looks like the bare bones DVD drives fit into a bracket that is attached by a screw to the bottom of the laptop. Has anyone found the correct DVD drive and bracket that will work on the E5? Thanks
Hi,
Do you need a DVD at all?
In order to be accidentally able to play DVDs, I purchased an external DVD drive (USB 2 is fine).
I think I have used it 3 or 5 times now since I purchased my notebook last August.
My advice is to do the same. It is easier and much cheaper (and the notebook is much quieter because the DVD drive doesn’t spin up every time).
In the middle of the 7th picture, there’s an empty connector on the board (left from the DVD tray). Is that a connector for m.2 SSD?
There is no M.2 slot on the Aspire E15 E5-571G motherboard.
OK, thanks.
I have an i5 with 6GB of RAM, but sadly the motherboard is cooked. If there is any possible way to get a new motherboard, please reply.
Hi! Please try to search for it on ebay.com.
Is there a BIOS master key to unlock it if you forget the password? If so, what is it?
Thanks
You just need to open the laptop and remove the bios battery, the password will disabled.
Hey guys, I am about to purchase an Acer laptop. A similar model to this one.
Acer E 15 Core i5 4th Gen – (4 GB/1 TB HDD/Linux/2 GB Graphics) UN.MV2SI.001 E5-572G Notebook
http://dl.flipkart.com/dl/acer-e-15-core-i5-4th-gen-4-gb-1-tb-hdd-linux-2-gb-graphics-un-mv2si-001-e5-572g-notebook/p/itmencuxfvypjhfn?pid=COMENCUVDGWW8EXB&cmpid=product.share.pp
This one doesn’t have a disk drive. But has the space for it. So, can I add an HDD caddy to add an SSD or HDD in that space? Or do I have to buy the one with the optical drive to do so?
Excellent article! Thanks for posting.
I have upgraded the RAM on my Acer Aspire E15 (E5-521-264R) to 10GB. Everything installation-wise went smoothly, but now it won’t run on the battery and only works while plugged in. Do you have any suggestions as to what I’ve accidentally done?
Thanks so much!
Thank a million for the info, RAM upgraded to 8GB and I don’t feel like throwing this laptop through the window anymore.
Dear, I need a new complete casing of Acer E1-572g.
You can search for it on eBay.
For those who have upgraded the RAM from the original 4G, how did its performance change? My Acer E5-571 with 4G and Windows 10 has no problems, but it just feels slow to open files, start programs, and navigate directories. Everything seems sluggish, and I’m wondering if more RAM will make it feel snappier.
Hello, I have the same specs laptop, and it is now subject to repair. I think I need to replace the charger port, which was shortcircuited. Do you have any parts for that that are for sale?
Is there an M.2 SSD slot in this laptop?
Does anyone know if the Wi-Fi card can be upgraded to an 802.11ac card? Will the motherboard support it with the appropriate drivers? I would really like to get more speed out of this for streaming and downloading.
Thanks.
Bonjour moi au niveau du refroidi cément processeur j’ai pas toute l plaque en cuivre il y a un qui et a l’aire libre normal ou non